Warranty

Project Reboot provides a 90 day warranty from the date you purchase your computer.

If any part of your computer fails due to defect in materials or workmanship within 90 days of purchase, Project Reboot will repair or replace the defective computer or part. Repair or replacement is at the sole option of Project Reboot.

Reboot warranty does not cover:

Tip:

You do not have to save your purchase receipt to claim your warranty. We have a record of your computer purchase in our database.

Repairs

Project Reboot will only repair computers that came from Project Reboot.

Diagnosis of the problem is done without charge.

You may be required to leave your computer for an extended period of time.

Monitor Types

CRT Monitor

CRT Monitor

 

Flat Panel Monitor

Flat Panel Monitor

Non-Profits

Registered non-profits can also apply for refurbished computers from Project Reboot. Please email us a copy of your 501(c)(3) determination letter if your non-profit organization would like to purchase computers.

What to Expect

When you arrive at Project Reboot, the people at the front desk will ask you to sign in. Next the front desk personnel will ask for your identification and why you are at Project Reboot (new computer or repair). New computer requests are handled right at the Front Desk. Repairs require that you speak with the Technical Officer and describe the problem that you're having.

You will be allowed to pick out your own computer and accessories from the rack of available equipment at the Front Desk.

If you are traveling by bus, make sure that you have some sort of a cart for carrying the computer home. An airport style luggage carrier is usually enough.

Purchasing a refurbished computer takes, on average, about 30 minutes.

Laptops:

Unfortunately, the demand for laptops far outweighs the supply. Our capacity to provide laptops is limited and laptops are sold on a first-come, first-served basis. If you are unsure of the process please ask us via email or phone.

 

 

Receiving a Computer from Project Reboot

Project Reboot provides low cost computers to students whose families are on public assistance for low income or disability.

If this is your first visit to Project Reboot, you need three things to receive a low cost computer from Project Reboot

1. Referral form (signed) from 1 of more than 800 area referring agents registered with Project Reboot.

Project Reboot works with more than 1100 referring agents in the metropolitan DC area. Typical referring agents are school counselors and principles, Linkages to Learning staff, government case workers, etc. If you have a question as to which schools and agencies are already registered with us, give us a call.

2. Picture ID that matches the name on the referral form

We check to make certain that the name on the referral form matches with the person picking up the computer. We do make a couple of exceptions though. First, if a parent is picking up for a child and the parent's ID has the same last name and address as the name on the referral form we consider that a close enough match. Second, if picking up a computer for someone else we require that you have at least a photo-copy of the picture ID of the person for whom the referral was made.

3. Enough cash to purchase your computer.

We try to keep the cost of these computers as low as we can but we do have to charge some amount. We do not accept checks or credit cards - cash only.

If you are a returning client of Project Reboot, you need two things to receive a low cost computer from Project Reboot

1. Picture ID that matches the name in our database

When you first came to Project Reboot, we entered your name into our Client database. On your return for another computer, we check to make certain that the name in our database matches with the person picking up the computer. We do make a couple of exceptions though. First, if a parent is picking up for a child and the parent's ID has the same last name and address as the name in the database we consider that a close enough match. Second, if picking up a computer for someone else we require that you have at least a photo-copy of the picture ID of the person listed in the database.

2. Enough cash to purchase your computer.

We try to keep the cost of these computers as low as we can but we do have to charge some amount. We do not accept checks or credit cards - cash only.

 


Refurbished, low cost equipment and services we offer:

Product Price Description

Desktop Computer System1

Standard system works well for homework, resumés, email, internet browsing, etc.

$25

Refurbished computer complete with:

  • Operating System 32 bit Microsoft Windows® 7 Professional
  • 2GB RAM, 80GB Hard Drive
  • Anti-virus, anti-malware
  • Word processor, spreadsheet, presentation software
  • Keyboard, Mouse, all necessary cabling & cords
  • Internet ready (additional charge for WiFi)
  • Warranty 90 days
  • Monitor not included

Desktop Computer System1

BEAST

Enhanced system for those who need more power and performance from their computer. Great for video gaming/editing, databasing, etc.

$60

Refurbished computer complete with:

  • Operating System 64 bit Microsoft Windows® 7 Professional
  • 4GB RAM, 200GB Hard Drive
  • Anti-virus, anti-malware
  • Microsoft Office 2010 Home & Student
  • Keyboard, Mouse, all necessary cabling & cords
  • Internet ready (additional charge for WiFi)
  • Warranty 90 days
  • Monitor not included

Laptop Computer System2

$65

Refurbished laptop computer complete with:

  • Operating System 32 bit Microsoft Windows® 7 Professional
  • 2GB RAM, 80GB Hard Drive
  • Anti-virus, anti-malware
  • Word processor, spreadsheet, presentation software
  • Power Supply
  • Wi-fi Internet ready
  • Warranty 90 days (except on battery)
     

Laptop Computer System2

BEAST

Enhanced system for those who need more power and performance from their computer. Great for video gaming/editing, databasing, etc.

$100

Refurbished laptop computer complete with:

  • Operating System 64 bit Microsoft Windows® 10 Professional
  • 4GB RAM, 160GB Hard Drive
  • Anti-virus, anti-malware
  • Microsoft Office 2010 Home & Student
  • Power Supply
  • Wi-fi Internet ready
  • Warranty 90 days (except on battery)

Low Vision Software

FREE

JAWS® from Freedom Scientific (40 minute demo version), optional by request

 

Flat Panel Monitor

 

15" - $20

17" - $25

19" - $30

21" - $40

24" - $50

 

From 15" to 24", cost dependent on size, not all sizes available.

Flat Panel Monitor

B&W Printer

$30

Laser & ink jet, when available

Color Printer

$40

Color ink jet, when available

All-in-one Printer

$50

Color ink jet, scanner, fax, copier all-in-one, when available

Speakers

$5

Standard computer speakers, when available

Wi-fi

$15

Install and configure wireless networking (wi-fi) on the desktop computer
   
Repair Prices
   

Warranty Repair

FREE

If the computer fails to function properly during the warranty period due to a hardware problem or something in the initial setup/configuration of the system we will fix or replace the item (our option) for FREE.

Non-warranty Repair

$20

Repair or replacement

Remove a password

$10

Forgot your password, we can remove it

Clean junk ware slowing computer

$10

Gets your computer back to being as fast as new (you'll have to leave it overnight)

Upgrade to Windows 10

$20

Upgrade your computer to Windows 10 OS

(32 bit or 64 bit)

Clean virus/malware

$10

Takes several hours and you should be prepared to leave your computer

Prices current October 2016

1 Limit of 3 desktop computers per family.

2 Limit of 1 laptop computer per family.